First, users of older devices would have had no reason to believe Apple would abruptly cut them off from making FaceTime calls, which were both popular and widely advertised when the devices were released. Users report failures to connect to FaceTime video or audio calls after 30 seconds, followed by dropped call attempts.Īlthough there could be security reasons for cutting off access to certain older devices, the problem here is twofold. Following the iOS/iPadOS 13.4 update, Apple support community users (and others, via MacRumors) are reporting that they can no longer make FaceTime calls to people with iOS 9 - an issue impacting users with older devices ranging from several early iPads to the fifth-generation iPod Touch and iPhone 4S.
Two issues have popped up in the latest iOS/iPadOS and macOS software releases, inhibiting some users’ ability to make or successfully complete video calls during the COVID-19 pandemic.įor iPad and iPhone users, the problem is isolated to Apple’s FaceTime video calling software, which enables direct person-to-person calls and group chats between users with Apple devices.
#Facetime app free for mac portable#
Learn more about what comes next.Īpple’s iChat and FaceTime pioneered simple video calling across desktop and portable devices, but recent updates to the iPad, iPhone, and Mac operating systems have created video connectivity problems, according to a growing mass of user reports. Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10.
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